How to Sell Farm Products Online

Learn how to sell farm products online with tips on choosing the best e-commerce platform, optimizing your listings and growing your customer base through marketing.
Farmer standing in squash field holding squash.
Written by
Nina Galle
Published on
October 14, 2024

As consumer preferences shift toward convenience, many people now prefer purchasing fresh farm products online. The global e-commerce market for agricultural products is projected to grow significantly, from USD 40.2 billion in 2023 to an estimated USD 90.1 billion by 2033. For farmers, selling products online provides a direct line to consumers and the opportunity to scale their business.

Understanding how to effectively sell farm products online is essential for any modern farmer looking to stay competitive. Success involves not only selecting the right e-commerce platform but also mastering the nuances of farm marketing, shipping logistics, and customer engagement.

With modern farm sales platforms like Local Line, farmers can easily sell products online, whether offering local, nationwide, or even global deliveries, as well as subscription and bundle box services.

This article will explore practical steps and strategies for farmers to successfully navigate the world of online sales, from setting up an e-commerce site to leveraging social media for promotion and everything in between.

Key takeaways:

  • Choose the right e-commerce platform: Specialized platforms like Local Line offer essential features like sell-by-weight and subscription options built specifically for farmers, food co-ops, CSAs and food hubs.
  • Build a professional website: A mobile-friendly, SEO-optimized website is essential for attracting and retaining customers online.
  • Optimize listings and inventory: Detailed product descriptions and real-time inventory updates create a better customer shopping experience.
  • Market effectively: Consistent email marketing and social media engagement are key to building and maintaining a loyal customer base.
  • Streamline payments and logistics: Payment gateways like LocalPay and efficient order management tools simplify transactions and delivery processes for both wholesale and retail customers.

10 Steps to sell farm products online successfully

1. Choose the best farm e-commerce platform

The first step to selling farm products online is choosing the right e-commerce platform.

General shopping cart software such as Shopify, Wix, or WooCommerce may initially seem appealing, but they often lack features tailored to the specific needs of farm products. Instead, evaluate specialized farm e-commerce platforms like Local Line, which is built specifically for farm-to-consumer sales, offering distinct functionalities including multiple price lists, sell-by-weight options, pick and pack lists for order fulfillment, farm website templates and more.

Local Line simplifies the process by accommodating perishable items and flexible orders, streamlining farm inventory management, and allowing you to easily set up e-commerce subscriptions like a CSA online subscription service.

Additionally, you'll want to ensure the e-commerce platform you choose includes a PoS (point of sale) system, secure payment gateways to accept credit cards offline and online, and compatibility with popular payment processors like PayPal, Stripe, and Square to protect your customers' financial data. We'll cover this step in more detail later in the article.

Want to see just how easy it is to set up your farm e-commerce store with Local Line? Watch the video below to get started in five simple steps.

2. Build a professional farm website

Building a professional farm website is essential to attract and retain a customer base for your farm products. Nowadays, it's also important to build mobile-friendly websites and ensure that your website is accessible and easy to navigate, regardless of the device. Considering the growing number of people who shop on their phones, a responsive website is no longer just a recommendation; it's a necessity.

Local Line's all-in-one farm sales platform includes an easy-to-use drag-and-drop website builder for farms with prebuilt templates that are mobile-friendly, simplifying the whole website creation process.

A well-designed website strengthens your farm branding and credibility. It's important to showcase high-quality images, provide detailed product descriptions, and share customer testimonials—all of which Local Line facilitates to help your farm's reputation flourish.

Moreover, SEO (Search Engine Optimization) is a critical component of your online experience. With Local Line's built-in tools, you can optimize your product listings and web content to enhance your online discoverability. This is key to connecting with potential customers actively searching for farm products and fresh produce on search engines like Google and Bing. Ensuring you're maximizing your online presence can lead to an expanded market reach and, ultimately, increased sales.

👉Download our SEO Checklist for Farmers to make the most of your farm website and get more traffic to your online store.  

3. Optimize food product listings and price list inventory

Optimizing food product listings and farm inventory is crucial for selling farm and food products online. When creating product descriptions for food, be sure to include comprehensive details such as size, weight, and the benefits of each item. Platforms like Local Line support detailed listings, where certifications such as organic or non-GMO can be highlighted, ensuring customers have the necessary information for purchase decisions.

Managing perishable and seasonal products online is made easier with inventory management tools that allow for quick updates and marking out-of-season or out-of-stock. This helps maintain realistic customer expectations and reduces the need for manual inventory adjustments.

Unique to farm products, selling by weight is often required. Local Line caters to this need, accommodating sales of meats, produce, and bulk items based on weight. Moreover, the platform offers pricing flexibility. Farmers can implement volume-based discounts or even subscription pricing for regular orders, adapting to various buying patterns and enhancing customer appeal.

Product Type Example Benefits to Highlight Example Pricing Options
Fresh Produce Nutrient-rich, organic options Volume discounts, subscriptions
Meats Free-range, pasture-raised, grass-fed, non-GMO Weight-based, bulk pricing
Bulk Goods Sustainable farming, eco-packaging Tiered pricing, subscriptions
Flowers Fresh-cut, seasonal varieties Bouquet options, event packages

4. Market your farm products effectively

Building a loyal customer base for your farm products involves consistent engagement and strategic use of digital tools for marketing. 

Email marketing for farms is important, and Local Line's email and CRM capabilities can streamline this process. For example, a welcome email can introduce new customers to your farm's story and entice them with a first-order discount. Meanwhile, regular newsletters keep customers informed about product availability and farm events, fostering repeat business. Order reminders can encourage recurring purchases, ensuring your products are consistently on customers' tables.

Social media platforms like Facebook and Instagram offer valuable ways to connect with potential customers. Posts that entertain, such as amusing farm anecdotes, can attract attention, while educational content on sustainability or product uniqueness can deepen customer understanding. Don't forget to leverage these channels for online store promotions showcasing new products or timely discounts.

Effective marketing requires a blend of:

  • Personal engagement (welcome emails, storytelling)
  • Product updates (newsletters, social media posts)
  • Incentives (discounts, coupon codes, promotions)

These approaches help maintain interest, educate about your offerings, and directly drive online sales.

👉We have a TON of content on farm marketing. Check out our other blog posts on marketing, e-books and guides, and…we even wrote a book. Learn more about Ready Farmer One: The Farmer’s Guide to Selling and Marketing

5. Simplify your order management and fulfillment

Streamlining order management and fulfillment is vital for farmers and food producers selling their products online. Utilizing Local Line's order and invoice management system can significantly simplify this aspect of the business. It capably tracks orders, automates invoice generation, and helps organize efficient delivery routes, ensuring that the process remains smooth and manageable, whether it's direct-to-consumer sales or supplying to local restaurants.

Local Line also generates automated pick and pack lists to 

Furthermore, subscription models provide a stable revenue stream, and Local Line's tools for running your farm subscriptions allow for the automation of regular deliveries and payments. By enabling recurring orders and simplifying the payment process, producers can focus more on their core activities rather than the administrative side of subscriptions.

👉Want to start offering subscriptions? Download our free guide to how to sell food subscription services online

6. Implement a secure payment gateway

Implementing a reliable, secure payment gateway is crucial for selling farm and food products online.

Local Line's built-in payment platform, LocalPay, allows farmers to accept a variety of payment options, including credit cards and ACH payments, which are ideal for large wholesale transactions due to their lower fees. Fully integrated with Local Line’s PoS system, LocalPay ensures seamless, secure payment processing for both online and in-person sales, simplifying the entire transaction process.

Local Line also supports other popular payment gateways such as Stripe, PayPal, and digital wallets, offering customers a smooth and secure transaction experience. This system not only handles individual sales but also manages bulk payments, refunds, and invoicing for wholesale buyers, minimizing errors and delays. With multi-gateway support, Local Line enables farmers to cater to diverse customer preferences, creating a seamless process that meets both retail and wholesale demands while building a loyal customer base and expanding market opportunities.

Payment options supported by Local Line:

  • Credit Cards
  • Debit Cards
  • PayPal
  • ACH
  • Cash
  • Venmo
  • Cheque
  • PayPal
  • E-Transfer

Additionally, our payment platform supports:

  • Stripe integration
  • Transaction security
  • Simplified bulk payments
  • Efficient refund handling

Read more about best online payment methods for your farm business

7. Research shipping regulations and optimize delivery logistics

Whether you're selling farm products to grocery stores or delivering directly to consumers, understanding and complying with relevant regulations is crucial. Regulations vary by product type and region, so understanding both state and federal laws is essential. For example, in the U.S., selling meat online requires USDA compliance, including proper labeling with details like the processing plant number, ingredients, and safe handling instructions. Additionally, food labels must meet FDA guidelines for listing allergens, expiration dates, and storage requirements.

For perishable goods like dairy or meat, packaging must maintain temperature control—using insulated containers, gel packs, or dry ice—ensuring compliance with both FDA and USDA standards. Local health departments may also impose specific rules for handling and shipping food, so regular consultation is key to ensure your facility meets all safety inspections and local codes.

Alongside regulatory compliance, optimizing your shipping and delivery logistics is essential for preserving product quality and customer satisfaction. Use insulated packaging such as foam coolers or insulated liners to maintain temperature and prevent spoilage. Efficient inventory management and streamlined order processing help reduce delays, while secure packaging prevents damage during transit.

By adhering to food safety regulations and optimizing shipping logistics, you can ensure the safe delivery of your products, build customer trust, and prevent legal issues, whether you're a small local producer or scaling up to meet broader demand.

Consider these key points for shipping food products:

Components Description
Compliance Consult with local health department officials to ensure that your facility meets all required safety standards.
Labeling Accurately list ingredients, allergens, and handling instructions according to regional regulations.
Insulated Packaging Use foam coolers or insulated liners to maintain temperature.
Temperature Control Include gel packs or dry ice for perishable items.
Inventory Management Update inventory promptly to reflect product availability.
Order Processing Streamline to reduce shipping delays.
Secure Packaging Ensure items are packaged to prevent damage during shipping.

Mastering these packing and shipping logistics is essential as it impacts customer satisfaction and the overall success of online sales of farm products. Whether you're a small local producer or scaling up to meet broader demand, these logistics can make or break your business in the online marketplace.

8. Focus on good customer service and building loyalty

Providing exceptional customer service is essential when selling farm products online, and automation plays a key role in achieving this. With platforms like Local Line, farmers can automate responses to frequently asked questions, enabling fast, reliable communication that boosts customer satisfaction. Automated systems also streamline order updates, making it easier to manage feedback and address concerns quickly, saving time while ensuring a seamless experience for buyers.

Building long-term loyalty is crucial for sustaining your business. Local Line makes it simple to set up loyalty programs, issue coupon codes, and offer discounts to repeat customers, driving ongoing engagement. Additionally, providing transparency about your farming practices and offering exclusive early access to new products can further deepen trust and commitment from your customers. These efforts not only strengthen customer relationships but also foster a loyal customer base critical for long-term success.

Using coupon codes for first-time buyers or seasonal promotions can also incentivize purchases and increase customer retention. By combining automated customer service with loyalty initiatives like discounts, transparency, and exclusive offers, farmers can effectively grow their customer base and maintain a competitive edge in the online marketplace.

Examples of customer loyalty initiatives:

Initiative Description
Loyalty Programs Offer discounts or rewards for repeat purchases to encourage customer retention.
Coupon Codes Provide codes for first-time buyers or special promotions to incentivize purchases.
Transparency Share farming practices openly on your website to build trust with customers.
Exclusive Access Allow customers to sign-up for a newsletter giving them early access to new products or offers to engage loyal customers.

By centralizing customer interactions and nurturing relationships through loyalty programs, transparency, and special offers, farmers can expand their reach and thrive in the evolving online food market.

👉Looking for more ways to increase customer retention. We hosted a workshop: Mastering Retention: 4 Cheap Ways to Keep Your Customers all about it!  

9. Utilize social media for promotion

Utilizing social media for successful promotion of farm and food products online is becoming increasingly essential. Platforms such as Facebook, YouTube, WhatsApp, Instagram, TikTok, and Twitter offer direct engagement with potential customers, enabling farmers to showcase their fresh produce and value-added products. By posting consistently, at least 3-5 times a week, farms can keep their customer base informed about product availability and activities happening on the farm.

Incorporating the three E's—entertain, educate, and e-commerce—into your social media strategy can boost interaction and sales. Entertaining content captures attention, educational posts build trust and provide insights into your farming practices, and promoting products directly through social channels encourages immediate purchases. Engaging with your followers through regular posts, stories, and timely response to comments fosters a loyal community and can increase direct sales.

Additionally, leveraging targeted paid social ads on these platforms can help you reach specific areas and types of consumers.

Key social media strategies for farms include:

  • Regular updates on social media
  • Engaging, educational, and sales-driven content
  • Building a loyal community through interaction
  • Utilizing targeted ads for increased reach

10. Review online sales performance regularly

Regularly evaluating sales performance and key farm metrics will ensure you maximize profits and capitalize on new market opportunities. This continuous assessment allows sellers to refine their marketing strategy, ensuring alignment with consumer demand and optimizing product availability.

Here are key aspects to consider for evaluating sales performance:

  1. Sales data analysis: Regularly examine your sales records and farm analytics to identify trends, peak periods, and customer preferences. This analysis can inform decisions on stock levels, pricing, and promotional efforts.
  2. Customer feedback: Gather and review feedback from your customers to understand their satisfaction levels and to pinpoint areas for improvement or potential value-added products.
  3. Marketing effectiveness: Assess the impact of your marketing strategy by tracking metrics such as website traffic, conversion rates, and the success of advertising campaigns.

👉Did you know you can embed your Facebook ad pixel into your storefront? Follow these instructions to make sure you’re set up for success.

  1. Market comparison: Stay informed about competitors' practices and pricing to ensure that your offerings remain competitive in the retail market.
  2. Financial indicators: Monitor revenue growth, profit margins, and the effectiveness of your pricing strategy in relation to the retail price point.

By regularly evaluating these factors, farmers and butchers can adapt to changes in customer preferences, market dynamics, and enhance the overall online selling experience, cultivating a loyal customer base and driving sustainable business growth.

Ready to sell farm products online with Local Line?

Selling farm and food products online has become an integral way to reach a broader customer base and cater to the rising consumer demand for fresh and organic products. For farmers and food producers wondering how to sell farm products online or how to sell food online, tapping into an all-in-one sales platform like Local Line can streamline the process.

Local Line offers a proven solution to manage direct sales with an integrated system perfect for farmers, farmers markets, food hubs, and individual producers. The platform addresses various challenges of online sales by providing convenient features for product availability, payment methods, and a marketing strategy that targets potential customers through different channels.

Here’s how Local Line makes selling agricultural products online easier:

Local Line Features

Local Line Features Benefits
Customizable Online Storefront Directly market to and engage with your loyal customers
Inventory Management Real-time updates ensure accurate product availability
Customer Relationship Management (CRM) Build and maintain a growing customer base
Integrated Payment Processing Streamline secure payments, both online and in-person

Local Line also provides essential features for food buyers, such as support for food safety plans, participation in food circles and co-ops, and the ability for producers to engage actively in regional food systems.

In conclusion, if you’re looking for a comprehensive approach to expand your farm market presence and drive direct sales, Local Line is the ideal choice. Its suite of tools is specifically designed for the agricultural sector, simplifying the transition to online sales and ensuring a consistent supply of fresh foods to your growing community of loyal customers.

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Farms that use Local Line grow sales by 23% per year! Find out how
Nina Galle Local LIne
Nina Galle
Nina Galle is the co-author of Ready Farmer One. She continues to arm farmers with the tools, knowledge, and community they need to sell online at Local Line.
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